Terms and conditions

Wash packages

Prices and wash packages are subject to change at the discretion of SPRYNX MULTI; all such changes will be reflected on www.sprynxmulti.com.

Payment terms

Bookings are charged upon completion of the services requested. Sprynx Multi is a cash & cashless service and may only process payment when alert has been confirmed. Any transfer error will lead Sprynx Multi to ask the customer to find a solution for the payment of the service provided.

Late Cancellation & Reschedule

You may reschedule or cancel any appointment up to 2 hours before the scheduled booking time, free of charge.

Satisfaction policy

If a user is not satisfied with a particular job there is a formal way to submit any complaint by completing a form sent by email. All requests referring to our Satisfaction Policy should be sent within 48 hours following the job date.

Damages and Liability Issues

In unique cases of liability or damage, Sprynx Multi will aid in gathering information and mediating the process to best resolve any liability issues that occurred during servicing. Sprynx Multi as a platform is not liable for any lost, stolen, or damaged items.

Rain Checks

As far as weather, unfortunately Sprynx Multi can’t control natural elements and for that reason they do not offer any rain checks. Users should be sure to check the weather, prior to booking.

Appointment time

Due to traffic or exceptional circumstances, detailers may arrive up to 15 minutes late. You may cancel/reschedule any appointment free of charge if a Sprynx Multi detailer is later than 30 minutes. Sprynx Multi shall do its best to let users know about any delay of delivery.

Coupon & Referral Policy

From time to time, Sprynx Multi may offer a referral program which enables you to earn credits redeemable for Sprynx Multi services by sharing a unique referral link provided to you by Sprynx Multi (“Referral Link”) with your friends.

Note that combining credits & coupons is not possible.

To qualify for credits, the referred customer must be a new customer of Sprynx Multi and use your Referral Link to sign up for the Services. You may not collect referrals by:

  • Self-referring by using multiple or false names, identities, accounts or email addresses;
  • referring anyone who is an existing Sprynx Multi customer, including an existing customer with an account under an alternate email address; using spam or sending unsolicited emails to persons they don’t personally know to collect referrals, or otherwise violating any applicable law, rule, regulation or third party terms of use;
  • posting on message boards, public forums, coupon sites or other online venues;
  • permitting another individual to use the referring customer’s account;
  • referring fake people to Sprynx Multi, impersonating another person, or otherwise providing Sprynx Multi with false or misleading information;
  • using the Referral Link in any manner that is disparaging or that otherwise portrays Sprynx Multi in a negative light; or referring customers in violation of any other restriction we impose on participants in our referral program in our discretion upon prior notice.
  • If Sprynx Multi determines in its sole discretion that there has been a violation of these terms, Sprynx Multi reserves the right to cancel or rescind any accrued credits and/or determine that either or both the referred customer and referring customer are ineligible to participate in this or future offers. Referring customers may also be liable for civil and/or criminal penalties under applicable law. Sprynx Multi reserves the right to void, verify or adjust credits at any time prior to or following posting and redemption.

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Find below the official, legally-binding, terms and conditions These terms and conditions of use (“Terms of Use” or “Terms”) apply exclusively to the use of the mobile carwash booking service (the “Service” or “Services”) offered by Sprynx Multi via its website www.spyrnxmulti.com.ng or by a customer who may be a registered user of the Service or a guest (“Customer” or “User” or “you”). Use of the Service (“Use”, “Usage” or “Booking”) is materialized by a User’s payment for the Service made through the Portals. Please read the following Terms of Use carefully before using the Service. By using the Service, you agree to be irrevocably bound by these Terms of Use and by any another terms and conditions, or policy of Sprynx Multi (including but not limited to its Terms of Sale and Privacy Policy), incorporated herein by reference and governing your use of the Service. Persons who do not agree with these Terms should NOT use Sprynx Multi. For information about carrying out your mobile car-washing services through Sprynx Multi, please visit our website at www.sprynxmulti.com.ng

Scope

Sprynx Multi grants you permission (which may be revoked at any time for any reason or no reason) to view the Portals and to download, email, share via social networking or print individual pages from the Portals in accordance with these Terms and solely for your own personal,non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted. You may not, for example, incorporate the information, content, or other material in any database, compilation, archive or cache. You may not modify, copy, distribute,re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products or services obtained from the Portals, or otherwise exploit all or any portion of the Portals for any commercial purpose without Sprynx Multi express written consent, except as specifically noted above. Except as specifically authorized by Sprynx Multi, you may not deep-link to the Portals for any purpose or access the Portals manually or with any robot, spider, web crawler, extraction software, automated process or device to scrape, copy, or monitor any portion of the Portals or any information, content, or material on the Portals. Sprynx Multi reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the Portals or any content contained therein, whether in whole or in part, without prior written consent fro Sprynx Multi . You may like or follow Sprynx Multi or share links to the Portals via social networking technology referenced on the Portals. Any rights not expressly granted herein are reserved.

User Conduct.